Great Barrier Reef, QLD Australia

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Guest Feedback

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4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

My customer service officer (can't remember her name but she had long black hair) was excellent. Very easy and a pleasure to deal with

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Good quick check in check out friendly staff

Vehicle comments:

Vehicle was near new

5 / 5 rating  5 / 5 rating
Guest Experience:

Spotless vehicle and comfy bed in the High Top Camper. Easy to drive, it was an awesome experience!

Vehicle comments:

Spotless clean, comfy bed, easy to drive, everything we needed, perfect vehicle for our adventure.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

All perfect

Vehicle comments:

Easy to drive but not much space

4 / 5 rating  4 / 5 rating
Guest Experience:

Staff were excellent. Helpful and friendly at vehicle pick up and drop off.

Vehicle comments:

Vehicle was clean and it all worked very well.

5 / 5 rating  5 / 5 rating
Guest Experience:

The staff at Cairns were so helpful, they went above and beyond and made our holiday

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Super, le véhicule roule bien, on peut prendre des pistes 4X4. Rien à dire sur la conduite et prise en main du véhicule !

4 / 5 rating  4 / 5 rating
Guest Experience:

Very helpful staff

Vehicle comments:

Very comfortable for me and easy to drive

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Very helpful staff, no problems at all with the van.

Vehicle comments:

Not really a problem but no heating unless on hook-up and as we did t use campsites we had a few chilly evenings.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Missing a pole which caused a few problems

5 / 5 rating  5 / 5 rating
Guest Experience:

Always enjoy a motorhome holiday. First time taking the kids . definitely be doing it again.

Vehicle comments:

Couple of minor issues getting baby seats to work with the table but no problems with the vehicle, very user friendly even when travelling wirh two young children.

3.5 / 5 rating  3.5 / 5 rating
Vehicle comments:

Great option for our family but few issues with the car

5 / 5 rating  5 / 5 rating
Guest Experience:

Friendly staff.

Vehicle comments:

4WD Adventure Camper: comfortable, smart design, excellent fuel economy, offroad suitability very high, cosy interior. Love this camper!!

5 / 5 rating  5 / 5 rating
Guest Experience:

Van was spot on as described in advertising very helpful at all times

Vehicle comments:

Also very good

4 / 5 rating  4 / 5 rating
Guest Experience:

Just wish you still had a depot at the Airport? Cronulla is too far away!

Vehicle comments:

Merc Vivid Camper, OK for short rental but a little claustrophobic to sleep in.

5 / 5 rating  5 / 5 rating
Guest Experience:

Amazing

Vehicle comments:

Awesome, perfect, super

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Great experience. Helpful and friendly staff. Easy hiring process. Worthwhile taking out full insurance for peace of mind.

Vehicle comments:

The Camper was a great vehicle and took us everywhere off road that we were planning to go, and allowed to go. It never missed a beat. We had a few functional problems inside the living quarters that were minor and could have been fixed had previous users mentioned them I imagine.

5 / 5 rating  5 / 5 rating
Guest Experience:

all good

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Mia at Cairns Apollo was very helpful and got me away very efficiently and promptly.

4 / 5 rating  4 / 5 rating
Guest Experience:

More staff are required to allow clients to pick up their vehicle and begin their holiday. Only 2 staff on a Saturday (?).

Vehicle comments:

This is the 2nd time we've rented a camper and we recommend that the kitchen utensils/pots/pan/dishes etc are checked before hire (ie no coffee cups in ours).

Average Rating 4.31 / 5 rating 4.31 out of 5 based on 74,676 reviews
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