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Frequently Asked Questions

 

How can we help you? Have any questions? If you can't find what you're looking for, contact our friendly Reservations team, who are happy to help with your road trip. 

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Who do I contact if I need assistance?


We encourage you to download ApolloConnect in Australia and NZ. ApolloConnect has a Contact Us section which easily connects you to Reservations and Roadside Assistance, as well as Campstay.

Australia
To ask about availability to extend your holiday email [email protected] or call Reservations on 1800 777 779
For Roadside Assistance email [email protected] or call 1300 798 212

New Zealand
To ask about availability to extend your holiday email [email protected] or call Reservations on 0800 113 131
For Roadside Assistance email [email protected] or call 0800 234 567

Australian and NZ Campground/holiday park bookings
For questions about your campground/holiday park booking email [email protected]


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