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Frequently Asked Questions


How can we help you? Have any questions? If you can't find what you're looking for, contact our friendly Reservations team, who are happy to help with your road trip. 

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Are Apollo branches in Australia and New Zealand open?

All Apollo branches in Australia and New Zealand are open.  We are assessing this daily and will make changes in accordance with government regulations.  If your branch is closed, we will be in contact with your directly (or via your travel agent) to discuss your options. You can look up your relevant branch location/s in our Locations section of this website.

To aid with social distancing and reduce contact with our team while Covid-19 is a health concern, Apollo has introduced limited contact vehicle collection processes.  Our rental agreement and other documentation can be emailed to guests and our How To videos provide a great overview of how to use your camper.  Be sure to download the ApolloConnect app to access this handy info while on the road.


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