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(Freecall other international):

+800 3260 5466

Phone (Local): 07 3265 9200

Australia: 1800 777 779

Denmark: 036 95 99 91

England: 020 7193 2066

New Zealand: 0800 113 131

Sweden: 08 559 22 610

USA: 1-888-726-4313

Contact us via our contact page

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Frequently Asked Questions

 

How can we help you? Have any questions? If you can't find what you're looking for, contact our friendly Reservations team, who are happy to help with your road trip. 

How can we help you?

You are here: FAQ > Home  >  Pick up process  >  How long will it take to check out my vehicle?

How long will it take to check out my vehicle?


We encourage guests to allow at least 1 hour for vehicle pick-up. One of our Guest Service Officers (GSO) will take you through the Rental Agreement (RA) and show you through your vehicle. During peak times your wait time may be longer than expected.

In Australia and New Zealand, “How To” vehicle videos can be viewed via our ApolloConnect app at any time, which is downloadable on the App Store or Google Play.

RV show throughs are available on You Tube for USA rentals.


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