Great Barrier Reef, QLD Australia

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5 / 5 rating  5 / 5 rating
Guest Experience:

5

Vehicle comments:

Cramped, having to set up bed each night, but very good, mattress could be a bit ticker, water tank leaked into interior when full. Maybe needs looking into. Apart from these, very good. For area traversed, would need 4 wheel drive to really explore and enjoy area.

4 / 5 rating  4 / 5 rating
Guest Experience:

We had a few inconsistencies with the service we were provided in the Melbourne Branch. After hours Assist call centre was fantastic though.

Vehicle comments:

Not a huge deal, however our vehicle was missing a cutting board, a bucket, pegs and line. It was more an inconvenience.

4 / 5 rating  4 / 5 rating
Guest Experience:

i found the after hire help great.

Vehicle comments:

I found the grey water hose short on most occasions, also the water hose could be of a better quality.

5 / 5 rating  5 / 5 rating
Vehicle comments:

Nice new vehicle, the only issue we had was with the kitchen sink - it did not drain well

4 / 5 rating  4 / 5 rating
Vehicle comments:

easy to drive and roomy with great shower but very noisy if sitting in the back, rattles and shakes.

4 / 5 rating  4 / 5 rating
Guest Experience:

I have a nice experience with apollo.

Vehicle comments:

Suggest on buy melamina items instead of glass or porcelain for plates and glasees.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Less turnaround time at pick up would make this a 5 star experience. Loved the videos sent via email with instructions.

4 / 5 rating  4 / 5 rating
Guest Experience:

Support Service from the 1800 number was very good and can't fault.

Vehicle comments:

Motorhome drove very well and no issues. We would definitely love to do another trip.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

fast dispatching and receipt of Campervan

Vehicle comments:

a good runner but could do with an air conditioner in the sleep area

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Pick up experience was slick and professional

Vehicle comments:

Camper handled well on the roads and was lovely to sleep in. Issues with the toilet, blinds and fridge were mentioned and hopefully will be addressed

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Had a nice Little Toyota Camper. Good to handle and comfortable to drive.

4 / 5 rating  4 / 5 rating
Vehicle comments:

We also bought an additional mattress to fit on top of the cushions provided for our own sleep comfort. We had a small problem with the house battery not holding charge. We phoned th fault through & was offered to a breakdown assistance but we decided to return to the Perth depot to have it seen by your own engineer. We returned the vehicle 1 week early. Our report number is V4JAJQ. & we spoke to Jeffe whom we found very helpful. The vehicle itself was super to drive & gave us no problem.

5 / 5 rating  5 / 5 rating
Guest Experience:

Great vehicle, great service, very friendly staff and would recomend this company

Vehicle comments:

Vehicle was well maintained and well equipped

5 / 5 rating  5 / 5 rating
Vehicle comments:

The vehicle was really nice and comfortable

4 / 5 rating  4 / 5 rating
Guest Experience:

Awesome

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Classification of the facility is not practical

5 / 5 rating  5 / 5 rating
Guest Experience:

Friendly staff - easy boking process

Vehicle comments:

Clean and well stocked

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

apollo staff very easy to deal with

Vehicle comments:

would like a written blurb left in vehicle with very brief instruction (even just a photo) on how to use switches in vehicle when unpowered & powered -water, lights, fridge etc. Curtain clips fell off all the time, many were missing and needed to be constantly refitted. Is there another fitting that keeps them attached correctly all the time?

4 / 5 rating  4 / 5 rating
Vehicle comments:

Really great to have a newer van for a change with only a couple of minor niggles.

5 / 5 rating  5 / 5 rating
Guest Experience:

Very friendly and professional welcome in Cairns and farewell in Sydney

Vehicle comments:

Very comfortable and easy to drive

Average Rating 4.29 / 5 rating 4.29 out of 5 based on 62,916 reviews
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