Great Barrier Reef, QLD Australia

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Guest Feedback

Each of these Guest Feedback submissions have been personally verified.
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5 / 5 rating  5 / 5 rating
Guest Experience:

Staff was friendly and helpful.

4 / 5 rating  4 / 5 rating
Guest Experience:

Nice people, fast and good service. Better to inform people ahead about extra cleaning costs.

Vehicle comments:

Better to provide plastic cups and plates because of the noise when driving.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Great camper, fully equipped, we loved it! Plastic plates&cups make less noise when driving then pottery plates&cups.

5 / 5 rating  5 / 5 rating
Guest Experience:

Perfect service in every way, really exceptionally good. The next time we will definitely book with Apollo again.

4 / 5 rating  4 / 5 rating
Guest Experience:

Take over and hand Back was well organised

Vehicle comments:

The vehicle itself was good though tired and well used. The built in bbq was invaluable we used it every day.

3 / 5 rating  3 / 5 rating
Guest Experience:

Very good service and a great camper which was well equipped.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Nice staff. The check in took long time. Check out really fast and easy.

5 / 5 rating  5 / 5 rating
Vehicle comments:

Luckily a very new one.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Meets our expectation overall. Most important no breakdown issues.

5 / 5 rating  5 / 5 rating
Guest Experience:

The staff in Cairns was very good and helpfully!

Vehicle comments:

The outside chairs were extremly uncomfortable and didn't suit to the table!

5 / 5 rating  5 / 5 rating
Guest Experience:

Erg goede auto. Goede service

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

4

2.5 / 5 rating  2.5 / 5 rating
Guest Experience:

Very friendly

5 / 5 rating  5 / 5 rating
Guest Experience:

Five

Vehicle comments:

Five

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

The Apollo had all we needed to settle in quickly and make it our home.

Vehicle comments:

Good considering it had done quite a few trips. Engine good. Travels well over the dirty road. Hand break needs little tightening.

5 / 5 rating  5 / 5 rating
Guest Experience:

Great customer service. Very accommodating for needs.

Vehicle comments:

Great car

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Overall very good. A bit too stressfull and not so good service when we delivered the vehicle i Cairns.

3.5 / 5 rating  3.5 / 5 rating
Vehicle comments:

Most items were good, wastewater tube very short

4 / 5 rating  4 / 5 rating
Guest Experience:

Was busy at pick and drop off and took some time to finalise the transactions.

Vehicle comments:

Easy to drive and park. Comfortable inside

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

You do a very good job and we particularly liked the fact that you handled problems we had on the road very efficiently and considerately.

Vehicle comments:

We loved our car and most of the features it provided. In terms of features that could be improved, we suggest the following: - Add jumper cables to the inventory - you could remove the solar shower for it. - We met other people travelling with the same car who had to change their tyre. They told us that the small jack provided might not be completely suitable for this high clearance car. - Finally, it would help a lot to have two car keys on the road so that both travellers have one.

Average Rating 4.32 / 5 rating 4.32 out of 5 based on 76,624 reviews
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