Great Barrier Reef, QLD Australia

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Guest Feedback

Each of these Guest Feedback submissions have been personally verified.
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4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Great customer service and knowledge from Dominique in the Hobart Airport office.

5 / 5 rating  5 / 5 rating
Guest Experience:

We had a wonderful time on our great adventure. Caroline was absolutely amazing her service and manner is a credit to your company

Vehicle comments:

Next time we will grab the next size up for a little more room.

5 / 5 rating  5 / 5 rating
Guest Experience:

Very nice welcome at arrival and also for the return of the vehicule. Big thanks to Caroline, freindly and helpfull to our question and request.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Needs a mirror and awning

4 / 5 rating  4 / 5 rating
Guest Experience:

I give ryne the manager and staff i dealt with at taren point 5 stars

4 / 5 rating  4 / 5 rating
Guest Experience:

Kind people, good advice

5 / 5 rating  5 / 5 rating
Guest Experience:

the staff were great and assisted me with the fitting of my own hand controls and very helpful and great service in general

Vehicle comments:

my camper was a new model

5 / 5 rating  5 / 5 rating
Guest Experience:

Very friendly helpful staff

Vehicle comments:

The vehicle was very good, we had enough place for our lugguage and it was very confortable.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

GPS need updating. We were lucky having road map book and Google Maps

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Good communication, friendly staff.

Vehicle comments:

Good vehicle, inner furniture should be a bit more resistant (hinges).

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Good and detailed explication about the functions of our 4wd Landcruiser

Vehicle comments:

With the rubber hammer it is difficult to break the pegs of the outer tent into the ground (steel hammer would be more helpful).

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

customer service really helpful while my travelling.

4 / 5 rating  4 / 5 rating
Vehicle comments:

great vehicle but the fridge nedd an upgrade. in my life i rented a motorhome 4 times (3 in OZ and 1 in Canada) and it never happened to get problems with the fridge. if it's true we have to park on level to make it working so please provede those plastics things to put onder the wheels.

5 / 5 rating  5 / 5 rating
Guest Experience:

Friendly, knowledgeable and efficient.

Vehicle comments:

Great condition and had everything we needed onboard.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Great service, communication

5 / 5 rating  5 / 5 rating
Vehicle comments:

Great vehicle

4 / 5 rating  4 / 5 rating
Guest Experience:

Great to drive, good on fuel, had all the amenities we needed.

Vehicle comments:

We loved his convenient it was to have everything you needed on board. Very compact. Easy to unpack and pack up again

4 / 5 rating  4 / 5 rating
Guest Experience:

Quick and efficient service. Thumbs up.

3.5 / 5 rating  3.5 / 5 rating
Vehicle comments:

overall condition is good and well maintained

4 / 5 rating  4 / 5 rating
Guest Experience:

Excellent advice on pick up regarding the weather and where to go around Cairns

Average Rating 4.33 / 5 rating 4.33 out of 5 based on 80,863 reviews
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