Great Barrier Reef, QLD Australia

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Guest Feedback

Each of these Guest Feedback submissions have been personally verified.
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3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Nice employees during pickup and returning

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Fantastic motorhome.

5 / 5 rating  5 / 5 rating
Guest Experience:

Quick and professional check-in and drop-off

Vehicle comments:

Very comfortable for 3 - 4 people.

4 / 5 rating  4 / 5 rating
Guest Experience:

Dominique at Hobart was wonderful - she was helpful, friendly & made our experience a positive one!

Vehicle comments:

Overall the vehicle was ok - drove well etc but found that side mirror and reversing camera kept falling off so we had to secure this within the first 30 minutes. Also had fuse problem so we couldn’t use TV or radio for the last few days (& glad I had a husband who knew how to fix the issue when all services (lights, fridge etc) were lost. He got them working but could not save the’media’. All of this has been fed back to Dominique when we returned the vehicle so could be looked at before next hire. To be fair, we understand Apollo may not have been aware of the mirrors/ reverse camera & would not have foreseen media issue.

4 / 5 rating  4 / 5 rating
Guest Experience:

It was great

5 / 5 rating  5 / 5 rating
Guest Experience:

Nice campervan, perfect for the 2 of us.

Vehicle comments:

Nice campervan, perfect for the 2 of us

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

The Vehicle itself was good, but the Equipment like grey water hose was too short. also the accumulator of the navi was bad.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Good service.

Vehicle comments:

Perhaps a little weak motor for such a car, otherwise I was happy about it.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

The staff at Taren Point were great. Especially Agnes

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Very positive as it enabled us to visit all the places of interest.

Vehicle comments:

Very robust and built for 4WD activities.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Would have been nice to use kettle and toaster while not plugged in to power.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Good organized and friendly staff. God in contact during the trip.

5 / 5 rating  5 / 5 rating
Guest Experience:

Very good, very helpful when needed.

Vehicle comments:

Vehicle excellent one thing, the frying pan had a metal handle, this being a hazard as it gets extremely hot.

4 / 5 rating  4 / 5 rating
Guest Experience:

Staff at Cairns depot very friendly and helpful - good walk through etc Never received final invoice as promised.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Very friendly and professional way from Apollo people's. Waiting was just a little long on pick-up

5 / 5 rating  5 / 5 rating
Guest Experience:

Gillian was very patient and helpful taking the time to show us everything about the Euro Tourer

Vehicle comments:

I reckon a mirror somewhere inside would be useful. The van was very easy and comfortable to drive.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

short waiting time, quick handover, quick return, friendly staff in both locations

5 / 5 rating  5 / 5 rating
Vehicle comments:

Confortable and easy to drive

4 / 5 rating  4 / 5 rating
Guest Experience:

Too easy. The rep who issued the van and received it on our return (Alex from Darwin) was very helpful and friendly.

5 / 5 rating  5 / 5 rating
Guest Experience:

The motor home we hired was fantastic, clean and very pleasing.

Vehicle comments:

Perfect

Average Rating 4.32 / 5 rating 4.32 out of 5 based on 76,624 reviews
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