Great Barrier Reef, QLD Australia

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4 / 5 rating  4 / 5 rating
Guest Experience:

check in was too long (not enough staff) but check out was totally perfect and generous

5 / 5 rating  5 / 5 rating
Guest Experience:

The camper was brilliant and the customer service i recieved at high wycombe from daniel was top notch

5 / 5 rating  5 / 5 rating
Vehicle comments:

We used the diesel mercedes-benz with roof-mounted tent for 3 weeks. This was an excellent choice. We used the roof tent during 12 days; rest of the time we slept in the car. Kitchen was very handy. Small disadvantage of sleeping in the car is that there is hardly space for sitting in the car. And it would be useful if the lights in the car could be switched on/off without having to go to the front of the cabin.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

staff was Nice and helpful over the phone. Other company offer bikes and solar panels which would have been welcomed on our trip.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Bed rock hard and unbearable to sleep on, cabin extremely comfortable and roomy, perfect for long driving days

5 / 5 rating  5 / 5 rating
Guest Experience:

Fanrastic time

4 / 5 rating  4 / 5 rating
Vehicle comments:

Well equipped, big and comfortable.

3 / 5 rating  3 / 5 rating
Vehicle comments:

Great motorhome. Only the accessories could be better. Only 3 pots, no coffeemaker, grey waste hose was bad and short. Water hose also too short.

4 / 5 rating  4 / 5 rating
Guest Experience:

Description was pretty accurate, bit of time waiting to pick up the vehicle, extra help from staff member Jacko was great

Vehicle comments:

Frypan tiny. Some extra bowls or Tupperware would be good. Able to get the hang of using it quickly. A mirror would be good and a bigger broom.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Best way to explore WA is by motorhome! It was so easy to see all the places we wanted and have the comforts of home while we traveled.

Vehicle comments:

We loved the motorhome layout and details. The fridge size was actually amazing and made eating on the go so amazing. We feel there could be a little more work into the bed comfort as this is such a crucial part of any travel experience.

3 / 5 rating  3 / 5 rating
Guest Experience:

Employees at the counter were nice

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

We had issues with Amy when we picked up the camper but dropping off was made very easy and enjoyable with the help of Daniel

5 / 5 rating  5 / 5 rating
Guest Experience:

Good service and friendly staff

Vehicle comments:

Fantastic vehicle, very new and confortabable

3 / 5 rating  3 / 5 rating
Guest Experience:

Service was great

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Great service on pick up and drop off. Very friendly and professional. Thanks Apollo.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Much easier bookin than Britz

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

One of the best holidays ever.

4 / 5 rating  4 / 5 rating
Guest Experience:

The campervan was fine but the toaster and the stove were in bad condition. The toaster was out of order and the stove was too worn.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

The staff were all very friendly and helpful

4 / 5 rating  4 / 5 rating
Guest Experience:

The staff was helpful and efficient, the process straight forward, and the vehicle was in good condition and ready when we arrived for pickup.

4 / 5 rating  4 / 5 rating
Guest Experience:

Great customer service. No problems.

Vehicle comments:

Great vehicle. No issues. Ideal for the trip we did. Everything we needed was there.

3 / 5 rating  3 / 5 rating
Guest Experience:

The customer service we received every time was great

5 / 5 rating  5 / 5 rating
Guest Experience:

The customer service was great and staff well informed. The phone backup while on the journey was much appreciated.

Vehicle comments:

The vehicle was easy to drive and well appointed. The vehicle used less petrol than we thought it would.

5 / 5 rating  5 / 5 rating
Guest Experience:

It was amazing time

Vehicle comments:

your campervan made me happy

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

My customer service officer (can't remember her name but she had long black hair) was excellent. Very easy and a pleasure to deal with

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Good quick check in check out friendly staff

Vehicle comments:

Vehicle was near new

5 / 5 rating  5 / 5 rating
Guest Experience:

Spotless vehicle and comfy bed in the High Top Camper. Easy to drive, it was an awesome experience!

Vehicle comments:

Spotless clean, comfy bed, easy to drive, everything we needed, perfect vehicle for our adventure.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

All perfect

Vehicle comments:

Easy to drive but not much space

4 / 5 rating  4 / 5 rating
Guest Experience:

Staff were excellent. Helpful and friendly at vehicle pick up and drop off.

Vehicle comments:

Vehicle was clean and it all worked very well.

5 / 5 rating  5 / 5 rating
Guest Experience:

The staff at Cairns were so helpful, they went above and beyond and made our holiday

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Super, le véhicule roule bien, on peut prendre des pistes 4X4. Rien à dire sur la conduite et prise en main du véhicule !

4 / 5 rating  4 / 5 rating
Guest Experience:

Very helpful staff

Vehicle comments:

Very comfortable for me and easy to drive

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Very helpful staff, no problems at all with the van.

Vehicle comments:

Not really a problem but no heating unless on hook-up and as we did t use campsites we had a few chilly evenings.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Missing a pole which caused a few problems

5 / 5 rating  5 / 5 rating
Guest Experience:

Always enjoy a motorhome holiday. First time taking the kids . definitely be doing it again.

Vehicle comments:

Couple of minor issues getting baby seats to work with the table but no problems with the vehicle, very user friendly even when travelling wirh two young children.

3.5 / 5 rating  3.5 / 5 rating
Vehicle comments:

Great option for our family but few issues with the car

5 / 5 rating  5 / 5 rating
Guest Experience:

Friendly staff.

Vehicle comments:

4WD Adventure Camper: comfortable, smart design, excellent fuel economy, offroad suitability very high, cosy interior. Love this camper!!

5 / 5 rating  5 / 5 rating
Guest Experience:

Van was spot on as described in advertising very helpful at all times

Vehicle comments:

Also very good

4 / 5 rating  4 / 5 rating
Guest Experience:

Just wish you still had a depot at the Airport? Cronulla is too far away!

Vehicle comments:

Merc Vivid Camper, OK for short rental but a little claustrophobic to sleep in.

5 / 5 rating  5 / 5 rating
Guest Experience:

Amazing

Vehicle comments:

Awesome, perfect, super

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Great experience. Helpful and friendly staff. Easy hiring process. Worthwhile taking out full insurance for peace of mind.

Vehicle comments:

The Camper was a great vehicle and took us everywhere off road that we were planning to go, and allowed to go. It never missed a beat. We had a few functional problems inside the living quarters that were minor and could have been fixed had previous users mentioned them I imagine.

5 / 5 rating  5 / 5 rating
Guest Experience:

all good

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Mia at Cairns Apollo was very helpful and got me away very efficiently and promptly.

4 / 5 rating  4 / 5 rating
Guest Experience:

More staff are required to allow clients to pick up their vehicle and begin their holiday. Only 2 staff on a Saturday (?).

Vehicle comments:

This is the 2nd time we've rented a camper and we recommend that the kitchen utensils/pots/pan/dishes etc are checked before hire (ie no coffee cups in ours).

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Separate table behind driver was good, but it needs stronger support.

4 / 5 rating  4 / 5 rating
Vehicle comments:

motorhome was perfect

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

The apollo customer service was excellent both when making our booking and when picking/ dropping off our rental.

Vehicle comments:

The Adventure Camper fit the needs of our trip perfecting. It was a comfortable drive and great size for our family of two. The inside is basic- nothing luxury like some of their other vehicle options. The majority of our trip was spent bush camping and in the outback and there is not a good seal from the exterior so our things got dusty but nothing we couldn't wipe. Overall an excellent vehicle but customers should know this before decided which apollo vehicle is best for them.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Water Tank was leek

5 / 5 rating  5 / 5 rating
Vehicle comments:

Apart from slight problem with grey water disposal everything was great

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Very friendly and professional throughout the whole process.

Vehicle comments:

The Hitop campervan was great. Clean, modern, reliable and had good facilities.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

The service was great and would def use Apollo again for my next trip..

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Very easy to deal with. Lovely staff in the Brisbane & Adelaide branches.

Vehicle comments:

The vehicle was in great condition. It did use the fuel quickly but I guess having all the extra weight of furniture that was to be expected.

4 / 5 rating  4 / 5 rating
Guest Experience:

Waiting too long( more than 3 hrs) to get the vehicle.

5 / 5 rating  5 / 5 rating
Guest Experience:

Fantastic!

Vehicle comments:

Wonderful!

5 / 5 rating  5 / 5 rating
Guest Experience:

great holiday

3 / 5 rating  3 / 5 rating
Guest Experience:

Friendly and efficient staff at the branch and over the phone, website easy to navigate and easy to manage bookings

5 / 5 rating  5 / 5 rating
Guest Experience:

all really perfect

Vehicle comments:

brand new perfect car

5 / 5 rating  5 / 5 rating
Guest Experience:

will be ready to do it again soon

Vehicle comments:

was a class vehicle the whole time

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Great service.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Staff are very friendly and help at both Alice Springs and Adelaide.

5 / 5 rating  5 / 5 rating
Guest Experience:

Fantastic service, great follow ups loved the emails and messages with extra information

Vehicle comments:

We were upgraded to a Mercedes which was awesome

5 / 5 rating  5 / 5 rating
Guest Experience:

5

Vehicle comments:

5

3 / 5 rating  3 / 5 rating
Vehicle comments:

Very nice vehicle !

5 / 5 rating  5 / 5 rating
Guest Experience:

Friendly staff, well explained by pick-up and drop-off.

Vehicle comments:

It was great to travel with this vehicle.

5 / 5 rating  5 / 5 rating
Vehicle comments:

Well rounded vehicle. Took the road well, and was able to satisfy basic comfort and daily necessity.

5 / 5 rating  5 / 5 rating
Guest Experience:

There was no stress and the check out of the vehicle and check in was very quick and easy.

Vehicle comments:

The motorhome was in excellent condition and was very comfortable.

5 / 5 rating  5 / 5 rating
Guest Experience:

Excellent service , easy to book and we extended the days which was easy too

Vehicle comments:

Excellent , it was absolutely perfect for our family , we hired a 6 berth for a family of 4 so we could leave the beds made up for the duration of our trip

5 / 5 rating  5 / 5 rating
Guest Experience:

The Agent in Cairns was very professional. His advice about coffee at Ellis Beach was spot on. Went there three times.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Adequate. Sound engine. Easy manouverability.

4 / 5 rating  4 / 5 rating
Guest Experience:

Amy who greeted us in WA was great and very efficient. Camper was great for what we needed. Thanks Amy you rock.

4 / 5 rating  4 / 5 rating
Guest Experience:

Good service, just takes a little more time checking in than expected. If people are prepared for that, the stuff are attentive and helpful.

Vehicle comments:

We travelled with two small kids. Great vehicle for trip up Coast. We would like the top bunk to be a little longer- it looked like an additional panel could fit. And some netting or straps to keep the pillows etc at the top while driving would be helpful.

5 / 5 rating  5 / 5 rating
Guest Experience:

Car was pretty much brand new. it drove well and was well equipped. The staff were great and full of helpful advice both at pick up and return.

Vehicle comments:

Really well equipped. the rooftop tent worked well for our family.

5 / 5 rating  5 / 5 rating
Guest Experience:

I found the staff very freindly and extremely helpful.

Vehicle comments:

I hired the Euro tourer and couldn't fault it, comfortable and clean this made my experience very enjoyable.

4 / 5 rating  4 / 5 rating
Guest Experience:

It is a very convenient way to travel, we had a slider, plenty of room. No hassles.

4 / 5 rating  4 / 5 rating
Guest Experience:

Effective service back up in remote areas when needed

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Very helpful, convenient and easy to manage.

Vehicle comments:

There were a few things that could have been better, such as putting a light on the boot door and a vent above the stove (we set the smoke alarm off every time we cooked). But otherwise it was great.

4 / 5 rating  4 / 5 rating
Guest Experience:

Brilliant holiday, all the freedom of the open road.

5 / 5 rating  5 / 5 rating
Guest Experience:

Great

Vehicle comments:

Brand new! Could do with rubber mats in cupboards to stop plates, glasses and cups sliding around.

5 / 5 rating  5 / 5 rating
Guest Experience:

From booking to completion of holiday everything was really good. Mitchell at Adelaide was very helpful and explained thing well.

3 / 5 rating  3 / 5 rating
Vehicle comments:

Nice and new

5 / 5 rating  5 / 5 rating
Guest Experience:

Great service. We got an upgrade at no extra cost!

Vehicle comments:

Very comfortable to drive. Had everything we needed in it.

3 / 5 rating  3 / 5 rating
Guest Experience:

Check in and return wss smooth and fast.

3 / 5 rating  3 / 5 rating
Guest Experience:

Collecting and returning vehicle experience were great. Staff on ground were helpful and provide top notch services

3 / 5 rating  3 / 5 rating
Guest Experience:

easy booking and helpful staff

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

explanation: excellent

Vehicle comments:

The dishes and glasses should be better stowed, so that they can not move so much while driving. The noise is very loud, although you're on relatively good roads.

4 / 5 rating  4 / 5 rating
Guest Experience:

Great vehicle great to deal with!

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Great way to see South Australia

Vehicle comments:

Easy to drive and great set up inside.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Not because of the vehicle, it was great just the amount of space in the kitchen area was too tight.

5 / 5 rating  5 / 5 rating
Vehicle comments:

an amazing car to drive 4x4, a little bit tight for sleeping insight, and not usable for three adult as more as two or three nights .. but we loves it!!

5 / 5 rating  5 / 5 rating
Guest Experience:

Great service

Vehicle comments:

Just a spunky wee fella

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

There was no mirror in the Mercedes Sprinter we had, so hard to shave or do ones hair or makeup!

4 / 5 rating  4 / 5 rating
Guest Experience:

had a good overall experience. Bed comfort and assembly could have been better.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Jenny was great! thanks for your help when I rented the campervan

5 / 5 rating  5 / 5 rating
Guest Experience:

Nice and fast staff.

Vehicle comments:

Car was like new!!

5 / 5 rating  5 / 5 rating
Guest Experience:

We had a fantastic holiday with your motorhome. Couldn't have asked for anything more. Loved the way you stayed in contact with different tips.

Vehicle comments:

When we picked up the van we were a bit nervous when we realised how big it was but once we were on the road we were amazed at how easy it was to drive and manage. It was very easy to set up when we camped overnight and just as easy to pack up. It had everything we needed.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Great experience!

Vehicle comments:

We had the van for 2 weeks. The only disappointment was the very thin cushions to sleep on. After a few days, our hips and back were hurting badly. We had to be creative to put clothing under us to make it a little bit more comfy.

5 / 5 rating  5 / 5 rating
Guest Experience:

Very professional

Vehicle comments:

More than expected

4 / 5 rating  4 / 5 rating
Guest Experience:

Everything worked well. We had a great holiday. Of course we could have done with more space but that was not possible from Broome.

Vehicle comments:

Getting in to the front seat is a bit of and effort for older people but otherwise we were very happy

3 / 5 rating  3 / 5 rating
Guest Experience:

Very friendly stuff, especialla the team in Broome.

5 / 5 rating  5 / 5 rating
Guest Experience:

Quick and fast delivery and pick up. The staff are friendly

Vehicle comments:

Best experience

Average Rating 4.32 / 5 rating 4.32 out of 5 based on 76,624 reviews
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