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check in was too long (not enough staff) but check out was totally perfect and generous
The camper was brilliant and the customer service i recieved at high wycombe from daniel was top notch
We used the diesel mercedes-benz with roof-mounted tent for 3 weeks. This was an excellent choice. We used the roof tent during 12 days; rest of the time we slept in the car. Kitchen was very handy. Small disadvantage of sleeping in the car is that there is hardly space for sitting in the car. And it would be useful if the lights in the car could be switched on/off without having to go to the front of the cabin.
staff was Nice and helpful over the phone.
Other company offer bikes and solar panels which would have been welcomed on our trip.
Bed rock hard and unbearable to sleep on, cabin extremely comfortable and roomy, perfect for long driving days
Well equipped, big and comfortable.
Great motorhome. Only the accessories could be better. Only 3 pots, no coffeemaker, grey waste hose was bad and short. Water hose also too short.
Description was pretty accurate, bit of time waiting to pick up the vehicle, extra help from staff member Jacko was great
Frypan tiny. Some extra bowls or Tupperware would be good. Able to get the hang of using it quickly. A mirror would be good and a bigger broom.
Best way to explore WA is by motorhome! It was so easy to see all the places we wanted and have the comforts of home while we traveled.
We loved the motorhome layout and details. The fridge size was actually amazing and made eating on the go so amazing. We feel there could be a little more work into the bed comfort as this is such a crucial part of any travel experience.
Employees at the counter were nice
We had issues with Amy when we picked up the camper but dropping off was made very easy and enjoyable with the help of Daniel
Good service and friendly staff
Fantastic vehicle, very new and confortabable
Service was great
Great service on pick up and drop off. Very friendly and professional. Thanks Apollo.
Much easier bookin than Britz
One of the best holidays ever.
The campervan was fine but the toaster and the stove were in bad condition. The toaster was out of order and the stove was too worn.
The staff were all very friendly and helpful
The staff was helpful and efficient, the process straight forward, and the vehicle was in good condition and ready when we arrived for pickup.
Great customer service. No problems.
Great vehicle. No issues. Ideal for the trip we did. Everything we needed was there.
The customer service we received every time was great
The customer service was great and staff well informed. The phone backup while on the journey was much appreciated.
The vehicle was easy to drive and well appointed. The vehicle used less petrol than we thought it would.
It was amazing time
your campervan made me happy
My customer service officer (can't remember her name but she had long black hair) was excellent. Very easy and a pleasure to deal with
Good quick check in check out friendly staff
Vehicle was near new
Spotless vehicle and comfy bed in the High Top Camper. Easy to drive, it was an awesome experience!
Spotless clean, comfy bed, easy to drive, everything we needed, perfect vehicle for our adventure.
Easy to drive but not much space
Staff were excellent. Helpful and friendly at vehicle pick up and drop off.
Vehicle was clean and it all worked very well.
The staff at Cairns were so helpful, they went above and beyond and made our holiday
Super, le véhicule roule bien, on peut prendre des pistes 4X4. Rien à dire sur la conduite et prise en main du véhicule !
Very helpful staff
Very comfortable for me and easy to drive
Very helpful staff, no problems at all with the van.
Not really a problem but no heating unless on hook-up and as we did t use campsites we had a few chilly evenings.
Missing a pole which caused a few problems
Always enjoy a motorhome holiday. First time taking the kids . definitely be doing it again.
Couple of minor issues getting baby seats to work with the table but no problems with the vehicle, very user friendly even when travelling wirh two young children.
Great option for our family but few issues with the car
4WD Adventure Camper: comfortable, smart design, excellent fuel economy, offroad suitability very high, cosy interior. Love this camper!!
Van was spot on as described in advertising very helpful at all times
Also very good
Just wish you still had a depot at the Airport?
Cronulla is too far away!
Merc Vivid Camper, OK for short rental but a little claustrophobic to sleep in.
Awesome, perfect, super
Great experience. Helpful and friendly staff. Easy hiring process. Worthwhile taking out full insurance for peace of mind.
The Camper was a great vehicle and took us everywhere off road that we were planning to go, and allowed to go. It never missed a beat. We had a few functional problems inside the living quarters that were minor and could have been fixed had previous users mentioned them I imagine.
Mia at Cairns Apollo was very helpful and got me away very efficiently and promptly.
More staff are required to allow clients to pick up their vehicle and begin their holiday. Only 2 staff on a Saturday (?).
This is the 2nd time we've rented a camper and we recommend that the kitchen utensils/pots/pan/dishes etc are checked before hire (ie no coffee cups in ours).
Separate table behind driver was good, but it needs stronger support.
motorhome was perfect
The apollo customer service was excellent both when making our booking and when picking/ dropping off our rental.
The Adventure Camper fit the needs of our trip perfecting. It was a comfortable drive and great size for our family of two. The inside is basic- nothing luxury like some of their other vehicle options. The majority of our trip was spent bush camping and in the outback and there is not a good seal from the exterior so our things got dusty but nothing we couldn't wipe. Overall an excellent vehicle but customers should know this before decided which apollo vehicle is best for them.
Water Tank was leek
Apart from slight problem with grey water disposal everything was great
Very friendly and professional throughout the whole process.
The Hitop campervan was great. Clean, modern, reliable and had good facilities.
The service was great and would def use Apollo again for my next trip..
Very easy to deal with. Lovely staff in the Brisbane & Adelaide branches.
The vehicle was in great condition. It did use the fuel quickly but I guess having all the extra weight of furniture that was to be expected.
Waiting too long( more than 3 hrs) to get the vehicle.
Friendly and efficient staff at the branch and over the phone, website easy to navigate and easy to manage bookings
all really perfect
brand new perfect car
will be ready to do it again soon
was a class vehicle the whole time
Staff are very friendly and help at both Alice Springs and Adelaide.
Fantastic service, great follow ups loved the emails and messages with extra information
We were upgraded to a Mercedes which was awesome
Very nice vehicle !
Friendly staff, well explained by pick-up and drop-off.
It was great to travel with this vehicle.
Well rounded vehicle. Took the road well, and was able to satisfy basic comfort and daily necessity.
There was no stress and the check out of the vehicle and check in was very quick and easy.
The motorhome was in excellent condition and was very comfortable.
Excellent service , easy to book and we extended the days which was easy too
Excellent , it was absolutely perfect for our family , we hired a 6 berth for a family of 4 so we could leave the beds made up for the duration of our trip
The Agent in Cairns was very professional. His advice about coffee at Ellis Beach was spot on. Went there three times.
Adequate. Sound engine. Easy manouverability.
Amy who greeted us in WA was great and very efficient. Camper was great for what we needed. Thanks Amy you rock.
Good service, just takes a little more time checking in than expected. If people are prepared for that, the stuff are attentive and helpful.
We travelled with two small kids. Great vehicle for trip up Coast. We would like the top bunk to be a little longer- it looked like an additional panel could fit. And some netting or straps to keep the pillows etc at the top while driving would be helpful.
Car was pretty much brand new. it drove well and was well equipped. The staff were great and full of helpful advice both at pick up and return.
Really well equipped. the rooftop tent worked well for our family.
I found the staff very freindly and extremely helpful.
I hired the Euro tourer and couldn't fault it, comfortable and clean this made my experience very enjoyable.
It is a very convenient way to travel, we had a slider, plenty of room. No hassles.
Effective service back up in remote areas when needed
Very helpful, convenient and easy to manage.
There were a few things that could have been better, such as putting a light on the boot door and a vent above the stove (we set the smoke alarm off every time we cooked). But otherwise it was great.
Brilliant holiday, all the freedom of the open road.
Brand new! Could do with rubber mats in cupboards to stop plates, glasses and cups sliding around.
From booking to completion of holiday everything was really good. Mitchell at Adelaide was very helpful and explained thing well.
Nice and new
Great service. We got an upgrade at no extra cost!
Very comfortable to drive. Had everything we needed in it.
Check in and return wss smooth and fast.
Collecting and returning vehicle experience were great. Staff on ground were helpful and provide top notch services
easy booking and helpful staff
The dishes and glasses should be better stowed, so that they can not move so much while driving. The noise is very loud, although you're on relatively good roads.
Great vehicle great to deal with!
Great way to see South Australia
Easy to drive and great set up inside.
Not because of the vehicle, it was great just the amount of space in the kitchen area was too tight.
an amazing car to drive 4x4, a little bit tight for sleeping insight, and not usable for three adult as more as two or three nights .. but we loves it!!
Just a spunky wee fella
There was no mirror in the Mercedes Sprinter we had, so hard to shave or do ones hair or makeup!
had a good overall experience. Bed comfort and assembly could have been better.
Jenny was great! thanks for your help when I rented the campervan
Nice and fast staff.
Car was like new!!
We had a fantastic holiday with your motorhome. Couldn't have asked for anything more. Loved the way you stayed in contact with different tips.
When we picked up the van we were a bit nervous when we realised how big it was but once we were on the road we were amazed at how easy it was to drive and manage. It was very easy to set up when we camped overnight and just as easy to pack up. It had everything we needed.
We had the van for 2 weeks. The only disappointment was the very thin cushions to sleep on. After a few days, our hips and back were hurting badly. We had to be creative to put clothing under us to make it a little bit more comfy.
More than expected
Everything worked well. We had a great holiday. Of course we could have done with more space but that was not possible from Broome.
Getting in to the front seat is a bit of and effort for older people but otherwise we were very happy
Very friendly stuff, especialla the team in Broome.
Quick and fast delivery and pick up. The staff are friendly