Great Barrier Reef, QLD Australia

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Guest Feedback

Each of these Guest Feedback submissions have been personally verified.
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5 / 5 rating  5 / 5 rating
Vehicle comments:

The Sprinter is a very suitable van for two persons.

3 / 5 rating  3 / 5 rating
Guest Experience:

Staff very friendly and helpful, especially dealing with some problems during trip.

5 / 5 rating  5 / 5 rating
Guest Experience:

It was one of the Most beautiful experiences of our lifes!!!!

Vehicle comments:

Absolutely perfect!

5 / 5 rating  5 / 5 rating
Guest Experience:

Very efficient & friendly. Thorough introduction to the van. 5*

Vehicle comments:

5 Easy to drive & economical to run This refers to next point. Re cleanliness The drain was blocked & we had difficulty getting the sink to empty.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Great handover at pick up. Easy drop off too.

5 / 5 rating  5 / 5 rating
Guest Experience:

VERY friendly and professional staff. Great knowledge of apps for ease of travel. Explained everything very well. Very receptive.

Vehicle comments:

Camper perfect for all our needs. Fantastic little touches. Pegs , washing line. Spotlessly clean.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Overall we both thought that the Apollo experience was good and we both enjoyed the holiday

5 / 5 rating  5 / 5 rating
Guest Experience:

great few days away

Vehicle comments:

lovely new vehicle

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Good service level. The pick-up took more time than expected, but a financial compensation was offered without asking for it! Returning was quick

5 / 5 rating  5 / 5 rating
Guest Experience:

Great overall experience, very well maintained camper van, very good customer service, friendly staff

Vehicle comments:

Great camper van, very well practical and well equipped, a bit noisy on the road but very easy to drive. It would be great if you could add other options to purchase before a trip (Nespresso machine, kitchen bundle (wipers, dishwashing liquid, soap, etc.)

3 / 5 rating  3 / 5 rating
Guest Experience:

Very polite and friendly staff. Would have preferred if pick up was quicker.

5 / 5 rating  5 / 5 rating
Guest Experience:

Very friendly and helpful staff.

Vehicle comments:

Top vehicule!

5 / 5 rating  5 / 5 rating
Guest Experience:

Great easy check in, and drop off. When I had a problem they sorted it easily and in good time.

Vehicle comments:

Comfortable bed, Easy to drive, simple to operate all devices. suggest you put rubber mats in the plates and cups and utensil drawers.

5 / 5 rating  5 / 5 rating
Guest Experience:

Staff were excellent. As non toll payers in our state. Staff advised us on apps to use. This was extremely helpful.

Vehicle comments:

Excellent size for what we needed and parking was never an issue.

5 / 5 rating  5 / 5 rating
Vehicle comments:

a sponge and dishwashing soap would be nice if included

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

The van was exactly what we expected. We haven’t experienced any problem.

4 / 5 rating  4 / 5 rating
Vehicle comments:

The mattresses are very thin & may need replacing. Everything else was great!

5 / 5 rating  5 / 5 rating
Guest Experience:

Nothing to complain about. Everything went perfectly.

Vehicle comments:

No issues at all with it. Works perfectly and vehicle was it great condition.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Could have done with a microwave safe dish.

5 / 5 rating  5 / 5 rating
Guest Experience:

towels were missing from the vehicle but dealt with by good communication thanks

Average Rating 4.32 / 5 rating 4.32 out of 5 based on 79,346 reviews
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