Great Barrier Reef, QLD Australia

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Guest Feedback

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4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Overall very good. A bit too stressfull and not so good service when we delivered the vehicle i Cairns.

3.5 / 5 rating  3.5 / 5 rating
Vehicle comments:

Most items were good, wastewater tube very short

4 / 5 rating  4 / 5 rating
Guest Experience:

Was busy at pick and drop off and took some time to finalise the transactions.

Vehicle comments:

Easy to drive and park. Comfortable inside

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

You do a very good job and we particularly liked the fact that you handled problems we had on the road very efficiently and considerately.

Vehicle comments:

We loved our car and most of the features it provided. In terms of features that could be improved, we suggest the following: - Add jumper cables to the inventory - you could remove the solar shower for it. - We met other people travelling with the same car who had to change their tyre. They told us that the small jack provided might not be completely suitable for this high clearance car. - Finally, it would help a lot to have two car keys on the road so that both travellers have one.

4 / 5 rating  4 / 5 rating
Guest Experience:

check in was too long (not enough staff) but check out was totally perfect and generous

5 / 5 rating  5 / 5 rating
Guest Experience:

The camper was brilliant and the customer service i recieved at high wycombe from daniel was top notch

5 / 5 rating  5 / 5 rating
Vehicle comments:

We used the diesel mercedes-benz with roof-mounted tent for 3 weeks. This was an excellent choice. We used the roof tent during 12 days; rest of the time we slept in the car. Kitchen was very handy. Small disadvantage of sleeping in the car is that there is hardly space for sitting in the car. And it would be useful if the lights in the car could be switched on/off without having to go to the front of the cabin.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

staff was Nice and helpful over the phone. Other company offer bikes and solar panels which would have been welcomed on our trip.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Bed rock hard and unbearable to sleep on, cabin extremely comfortable and roomy, perfect for long driving days

5 / 5 rating  5 / 5 rating
Guest Experience:

Fanrastic time

4 / 5 rating  4 / 5 rating
Vehicle comments:

Well equipped, big and comfortable.

3 / 5 rating  3 / 5 rating
Vehicle comments:

Great motorhome. Only the accessories could be better. Only 3 pots, no coffeemaker, grey waste hose was bad and short. Water hose also too short.

4 / 5 rating  4 / 5 rating
Guest Experience:

Description was pretty accurate, bit of time waiting to pick up the vehicle, extra help from staff member Jacko was great

Vehicle comments:

Frypan tiny. Some extra bowls or Tupperware would be good. Able to get the hang of using it quickly. A mirror would be good and a bigger broom.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Best way to explore WA is by motorhome! It was so easy to see all the places we wanted and have the comforts of home while we traveled.

Vehicle comments:

We loved the motorhome layout and details. The fridge size was actually amazing and made eating on the go so amazing. We feel there could be a little more work into the bed comfort as this is such a crucial part of any travel experience.

3 / 5 rating  3 / 5 rating
Guest Experience:

Employees at the counter were nice

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

We had issues with Amy when we picked up the camper but dropping off was made very easy and enjoyable with the help of Daniel

5 / 5 rating  5 / 5 rating
Guest Experience:

Good service and friendly staff

Vehicle comments:

Fantastic vehicle, very new and confortabable

3 / 5 rating  3 / 5 rating
Guest Experience:

Service was great

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Great service on pick up and drop off. Very friendly and professional. Thanks Apollo.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Much easier bookin than Britz

Average Rating 4.31 / 5 rating 4.31 out of 5 based on 72,233 reviews
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