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Guest Feedback

Each of these Guest Feedback submissions have been personally verified.
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4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Stuff is nice and the Van's performance is great

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Staff were great. Booking process and hand over (before & after) were easy and throrough

4 / 5 rating  4 / 5 rating
Guest Experience:

Loved the experience but it would have been good to have a slower, more thorough run down of the vehicle initially.

Vehicle comments:

Easy to drive and much more comfortable than expected.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

A little lacking on information about the vehicle, a comprehensive info sheet on board for reference would have helped.

Vehicle comments:

Drove well, fuel consumption was as expected. Reverse camera was very useful. Cabin noise was quite noticeable especially 100km/hr plus. Only one USB port on radio, 12v cigarette point didn't work.

5 / 5 rating  5 / 5 rating
Guest Experience:

Absolutely brilliant

Vehicle comments:

Very comfortable and well maintained trouble free fantastic

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Fabulous customer service at Alice Springs on vehicle pick up.

5 / 5 rating  5 / 5 rating
Guest Experience:

Pick up and drop off was easy and the additional help and tips from the staff member in Darwin was really helpful.

Vehicle comments:

Great to drive and fun to sleep in. We had everything we needed and the child seats we hired were just what we needed.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

The personel consultation was excellent. The entrance outwards in Cairns was not inviting.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

A great way to travel.

4 / 5 rating  4 / 5 rating
Guest Experience:

This is a great way to see the country, Very convenient.

Vehicle comments:

The Hi Lux Campervan is a great vehicle. A little more storage room however would be helpful

5 / 5 rating  5 / 5 rating
Guest Experience:

This is the second time we've hired a vehicle from Apollo - and now planning a third!!! Have been very happy with the quality service we've received!

Vehicle comments:

Winnebago Whitehaven was a fantastic vehicle! Plenty of room for the 4 of us - especially with the slider. Being self sufficient both on a timeline and with children allowed us the freedom to really enjoy our trip without worrying about planning our stops too far ahead.

4 / 5 rating  4 / 5 rating
Guest Experience:

good friendly staff

Vehicle comments:

good to drive 1would have been better if the rear ac remote worked 2smell from black water or toilet when traveling 3 no base for the electric kettle

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Very good service, very friendly and helpful.

Vehicle comments:

Modern, well equipped camper van. Very comfortable and easy to drive. It was also very economical which was a bonus

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Bit of a high pressure sell at pickup for extra insurance etc.

Vehicle comments:

at 90km/p/h you get very efficient fuel economy of between 11.1 and 14.8L per 100km. Great to have a microwave cooking bowl included. Lots of cupboard space and new cookware supplied.Only issue we had was trying to keep 3 pieces of backing seating in place to make the rear bed mattress, only 2 would fit and during the night would slide on the table and leave you sleeping on the tabletop, perhaps we were doing it wrong, but we weren't shown at pickup to know.

4 / 5 rating  4 / 5 rating
Vehicle comments:

good

4 / 5 rating  4 / 5 rating
Guest Experience:

Very good

Vehicle comments:

OK

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

A little cramped

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Should have screens on windows. Layout should inxlude usable table

4 / 5 rating  4 / 5 rating
Vehicle comments:

Brand new troupy

5 / 5 rating  5 / 5 rating
Guest Experience:

We loved the van and the service

Average Rating 4.29 / 5 rating 4.29 out of 5 based on 65,084 reviews
Great Barrier Reef, QLD Australia