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Guest Feedback

Each of these Guest Feedback submissions have been personally verified.
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5 / 5 rating  5 / 5 rating
Guest Experience:

Unreal experience - very much enjoyed it.

Vehicle comments:

Awesome car - handles the outback very well!

4 / 5 rating  4 / 5 rating
Guest Experience:

Service very good.

Vehicle comments:

Hilux vehicle excellent. Camping body layout could be improved by a slightly smaller size bed allowing access to the sink and power points when bed made up for sleeping. Wider side mirrors would be most helpful for safety.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

The vehicle was very new so it performed very well for the many kilometres I did.

5 / 5 rating  5 / 5 rating
Guest Experience:

Great customer service

4 / 5 rating  4 / 5 rating
Guest Experience:

Very friendly, very helpful. Good job!

Vehicle comments:

Don't provide glass and stone cutlery with a car that's meant to go offroad :-)

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

check in was extremely good and quick drop off was as easy

Vehicle comments:

had everything in it some fly screens on some windows and a mirror would be good

3.5 / 5 rating  3.5 / 5 rating
Vehicle comments:

The vehicle was fine for out purposes.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Good support to find solutions for problems

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Excellent service. More detail could have been provided prior to arrival regarding what/what not to bring

Vehicle comments:

Superb driving vehicle, hilux 3 litre turbo. Camper van component well equiped although more robust awning would be useful.

4 / 5 rating  4 / 5 rating
Guest Experience:

People in Darwin were pleasant to deal with, though understaffed on pickup

Vehicle comments:

Good vehicle, though some design problems with the with the bed and filling water under the sink, could do with solar panels. Bed unconfortable, needs thicker mattress. Needs purpose built container for crockery, glasses etc to prevent breakage. Towels not clean. If you need help I can assist with improvements.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Good professional team

5 / 5 rating  5 / 5 rating
Guest Experience:

Car was ready, clean, paperwork was quickly done! Easy drop of in Broome. I strongly recommend apollo for renting a 4x4 vehicle!

Vehicle comments:

Very good reliable car! Equipment was good.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

A bit less power/acceleration sometimes.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Good service, clear explanation

5 / 5 rating  5 / 5 rating
Guest Experience:

équipe très sympathique, très professionnelle et le 4x4 très confortable.

Vehicle comments:

Un 4x4 qui tient la route, souple, bien équipé.

4 / 5 rating  4 / 5 rating
Guest Experience:

I'd give 4 and a half stars but there aren't half stars!

Vehicle comments:

Again, I'd give 4 and a half stars but there aren't half stars. The main reason it's not 5 is just that the 2 insect screens for the windows at the bottom/back didn't seal completely and keep the insects out, so we could only keep the top windows open at night.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Perfect machine! :) Good quality of the furnitures and electric devices. Bed (in the back) not comfortable.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Car was perfect Condition of rooftop tent was average.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Very fast and helpful contact when booking

Vehicle comments:

Nice, compact van. All worked, efficient interior. Apart from height no difference in taking up space than usual van, so good for parking...Compartment for dishes ill fitted so comparably a lot of noise for 4 plates and bowls. Either better storage or other material for dishes would be good.

5 / 5 rating  5 / 5 rating
Guest Experience:

An amazing way to see Queensland. Very helpful staff at both cairns and Brisbane .

Vehicle comments:

Excellent vehicle for two of us on the move . An awning would of improved the experience as would have a bbq

Average Rating 4.29 / 5 rating 4.29 out of 5 based on 65,079 reviews
Great Barrier Reef, QLD Australia