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Guest Feedback

Each of these Guest Feedback submissions have been personally verified.
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4 / 5 rating  4 / 5 rating
Guest Experience:

The email with the links to the videos should be sent at the time of pickup not hours later.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

I do think the seating could be of a higher quality given it is also for bedding.

5 / 5 rating  5 / 5 rating
Guest Experience:

Accueil très agréable au ckeckin et au check out également. Tout a été conforme à ce qui était prévu.

Vehicle comments:

Véhicule récent et en bonne état. Un peu froid pour y dormir si les températures extérieures sont inférieures à 10° en revanche.

5 / 5 rating  5 / 5 rating
Guest Experience:

Nothing to say. All was at expected. Very nice people at the office of Darwin.

5 / 5 rating  5 / 5 rating
Guest Experience:

Great service on pick-up and return of camper

Vehicle comments:

Camper was awesome and had everything we needed

4 / 5 rating  4 / 5 rating
Guest Experience:

Generally very good. Staff were friendly and helpful, especially on return. Our deposit was refunded promptly too.

Vehicle comments:

No problems at all with the van. However, the picnic table we hired was too low – more like a coffee table and impossible to eat at.

3.5 / 5 rating  3.5 / 5 rating
Vehicle comments:

We had an almost brandnew campervan, very comfortable.

5 / 5 rating  5 / 5 rating
Vehicle comments:

We did miss some things in the citchen. F.i. a knife to cut unions or so and a shelf. (so we bought them ourselves and let them in the van for the next clients... It would be a great idea to give people who hire a van a starterskit to do the dishes...

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Overall good experience.

5 / 5 rating  5 / 5 rating
Guest Experience:

Excellent service from staff especially Wini. Campervan was perfect.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Good and fast communication.

5 / 5 rating  5 / 5 rating
Guest Experience:

Unreal experience - very much enjoyed it.

Vehicle comments:

Awesome car - handles the outback very well!

4 / 5 rating  4 / 5 rating
Guest Experience:

Service very good.

Vehicle comments:

Hilux vehicle excellent. Camping body layout could be improved by a slightly smaller size bed allowing access to the sink and power points when bed made up for sleeping. Wider side mirrors would be most helpful for safety.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

The vehicle was very new so it performed very well for the many kilometres I did.

5 / 5 rating  5 / 5 rating
Guest Experience:

Great customer service

4 / 5 rating  4 / 5 rating
Guest Experience:

Very friendly, very helpful. Good job!

Vehicle comments:

Don't provide glass and stone cutlery with a car that's meant to go offroad :-)

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

check in was extremely good and quick drop off was as easy

Vehicle comments:

had everything in it some fly screens on some windows and a mirror would be good

3.5 / 5 rating  3.5 / 5 rating
Vehicle comments:

The vehicle was fine for out purposes.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Good support to find solutions for problems

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Excellent service. More detail could have been provided prior to arrival regarding what/what not to bring

Vehicle comments:

Superb driving vehicle, hilux 3 litre turbo. Camper van component well equiped although more robust awning would be useful.

Average Rating 4.27 / 5 rating 4.27 out of 5 based on 45,616 reviews
Great Barrier Reef, QLD Australia