Motorhome Rental Australia
Employment
Join the vibrant team at Apollo Motorhome Holidays, the largest privately owned leisure vehicle operator in the Southern Hemisphere.
With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.
Globe-trotters will revel in a travel industry career, facilitating the exploration of Australia’s exquisite landscapes in our quality motorhomes and campervans.
Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo’s continued growth and success ensures career stepping stones are always available.
Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.
With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story.
Your commitment to quality and can-do attitude will make you a welcome addition to our thriving team.
All applicants must have the right to work in the country where the position is based.
Australia Vacancies
Roadside Assistance - Fleet Call Centre Agent
Applications are open for a Call Center Agent with experience in customer service and a sound mechanical aptitude to join our successful company permanent full-time in our Global Head Office in Northgate.
Reporting to the Fleet Operations Manager, you will require previous customer service experience (either face to face or in a call centre), sound technical/mechanical knowledge (automotive trade qualification highly regarded), effective communication skills and good time management skills. A second language such as German or French would be highly regarded.
You should enjoy working in a busy office and will need to be computer literate with good keyboard skills. Initiative and a strong work ethic is essential.
In this role you will:
- Be part of our fleet team call centre answering all inbound phone calls from Apollo customers in Australia and New Zealand· - Provide customers with technical assistance on product use and breakdown recovery.
· - Liaise with suppliers, repairers, Apollo staff and customers to facilitate timely and cost effective repair of vehicles.
· - Help manage our company’s largest asset (its vehicles) across Australia and New Zealand.
· - Use company systems and procedures to manage all administrative aspects relating to the handling of calls and repair of vehicles.
This position involves weekend work on a rostered system with eight hour shifts between 6am – 6pm (5am – 7pm during EDLS time).
With a great starting salary and excellent training and support, this could be just what you are looking for!
Assistant Branch Manager - Alice Springs
Applications are open for an experienced Customer Service professional with supervisory & administration experience, who is ready to take the next step in a customer service career. Join our successful company in our Alice Springs branch.As Assistant Branch Manager you will play a key role in the branch operation.
Additional to the duties of a Customer Service Officer, you will take on the organisation of vehicle repair orders & maintenance, and you will provide support to the Branch Manager.
If your focus is to always put customers first, then this role will interest you. You will serve customers face-to-face and over the phone, liaise with suppliers and repairers, assist in organising the day-to-day operation of the Branch, respond to internal and external questions, resolve problems and administer both revenues and expenses.
We are looking for following personal traits, skills and experiences:
- A “Customer Service Excellence” attitude,
- Experience in allocating work tasks and motivating the team to achieve daily targets,
- Ability to handle high volume and pace, work under pressure and meet deadlines,
- Ability to up sell peripheral items and meet conversion targets,
- Effective verbal communication,
- A friendly and outgoing personality,
- Confidence in resolving conflict,
- Listening skills,
- Good time management skills and the ability to multi-task,
- General math and money handling skills,
- Intermediate computer and keyboard skills,
- The ability to solve problems,
- Ideas to innovate and improve operations,
- Thoroughness and
- Quality focus.
A second language such as German or French is not essential but will be highly regarded.
A valid manual driver's license and reliable transport are essential.
Working hours will be from 8 am to 5 pm five days per week as per roster (some weekend work and overtime will be required during the peak season between April and October).
We provide a supportive team environment and full training, as well as plenty of challenges and a career progression plan for eager and talented people like you.
Vehicle Sales Person - Talvor Motorhomes - Northgate (Brisbane)
"Talvor Motorhomes has fast become Australia’s leading manufacturer of Motorhomes and Campervans. Since its inception in 2005, it has become Australia’s largest manufacturer in its class."The strength of our product and our business is driving continued growth.
That is the reason we are now looking for an experienced Vehicle Sales Person to join our existing Sales team.
The primary purpose of this newly created role is to achieve defined sale targets for new and used vehicles but also includes the provision of professional support to our Talvor extended Dealer Network and administrative tasks associated with the selling of new and used motor vehicles.
To be successful in this role you will need
• A minimum of five years experience in a vehicle sales role, or in the Automotive/RV industry,
• A demonstrated ability to achieve sales targets,
• Exceptional time management and organisational skills.
Ideally you should be self motivated and able to work autonomously, be results driven and familiar with the RV lifestyle.
This role requires some travel because you will participate in trade and consumer shows in Queensland and interstate (caravan and camping). A valid open driver's license is essential.
Talvor Motorhomes is part of the Apollo Group of companies, a long established privately owned Queensland business, operating in Australia, New Zealand, the United States of America and Canada.
To be considered for this role, please apply with your resume and cover letter.
Financial Accountant
Providing support to and reporting to the Financial Controller you will provide financial accounting support across five entities that cover operations in three countries (Australia, New Zealand and the US).This is a part time role (approximately three days/24 hours per week with a certain degree of flexibility).
You will be responsible for
- Purchase order approval
- Preparation of financial reporting
- Management reporting
- Statistical returns.
We are looking for following personal traits, skills and experiences:
- Formal accounting qualifications combined with a minimum of five to ten years practical experience as a Financial Accountant,
- Ability to handle high volume and pace, work under pressure and meet deadlines,
- Effective verbal communication,
- A friendly and outgoing personality,
- Good time management skills and the ability to multi-task,
- The ability to solve problems,
- Thoroughness and
- Quality focus.
We provide a supportive team environment and some initial training will be provided but we expect the successful candidate to bring a level of experience to enables to hit the ground running.
New Zealand Vacancies
Fleet Coordinator - Auckland branch
We are looking for a Fleet Coordinator, based in either our Auckland or Christchurch branch, to expand our team and help support our customers.Reporting to our Fleet Manager in Brisbane (Australia) you will handle a variety of tasks:
• Answer inbound phone calls from Australia and New Zealand via our fleet call centre from customers, suppliers and internal staff
• Assist customers with technical questions, and repair related matters.
• Coordinate vehicle repairs with suppliers and branches
• Assist branches with technical aspects of managing vehicle repairs
• Manage suppliers to ensure timely, cost effective vehicle repairs
• Maintain accurate repair and customer contact records in our fleet management database
To be successful in this role you will be comfortable working in a fast paced office environment, handle pressure well, have an open, friendly “can do” attitude and show initiative. You must be a team player and have a professional phone manner. You possess good computer and keyboard skills (knowledge of Outlook, Excel and Word), have pride in your work, and are thorough.
This role will suit a person with a customer service background and/or previous experience in a warranty, fleet service or "after sales" department of a dealership. A second language such as German or French and a mechanical trade qualification are not essential but will be highly regarded.
This position involves eight hour shifts between 8 am and 9 pm with some weekend work on a rostered system.
We offer opportunities for progression for enthusiastic, motivated staff.
